1. where I go when I arrive at the airport? Your voucher will have all the necessary information to locate us at the airport. Please print it out and bring your voucher with you. 2. What happens if my flight is delayed? We always confirm the flight arrival times. The driver will wait for all flights that are delayed and your transfer is provided without any additional charges. 3. What happens if I miss my flight or my flight is cancelled? You must inform us that you are not coming if your flight is cancel, or inform us the next flight departure and its arrival time by using the telephone number provided on the voucher. If you fail to do so, it will be regarded as a “No-Show” and no refund will be granted.